Webarchitects is an ethical, multi-stakeholder internet co-operative with capacity to take on additional sysadmin work.
We work with progressive organisations who need affordable, ethical and reliable partners, for installing or maintaining free, open source, software applications and servers.
We are happy to agree fixed term and open ended monthly support contracts with clients and members. These can be either on a flexible basis at £60 an hour, where we simply charge for the time we work, or with fixed limits on the maximum amount of time that would be worked each month — these have the advantage of fixed monthly costs which can be included in your annual budgets and if the support contract has a minimum term of six months and if it is paid in advance then the following discounted rates apply.
Please get in touch if you would like to discuss your needs and what services we could provide.
We can optionally publicly document all the work we do and the times spent, for accountability purposes (there is also a findability advantage with openly documenting work done — when something needs doing again it is easy to find what was done last time).
In the past we have done this for some of our clients using Trac ticketing / wiki sites that we have installed and maintain, for example see CRIN Trac. But now that we have a GitLab CE site at git.coop we prefer to use this, see for example the Ansible playbooks for The News Co-op.